Covid-19: Services, Guidance, and Support

Sterling is dedicated to helping our clients manage their ongoing policies and decision-making concerning Covid-19.

Stability and Reliability

We proudly serve the diverse needs of more than 50,000 clients, including over 60% of the Fortune 100. For 45+ years, our clients have relied on us for customized screening and identity solutions. More recently, our clients have also depended on us to provide Covid-19 services so that they may continue building and maintaining a foundation of trust and safety in the workplace.
Incorporate the Equal Employment Opportunity Commission (EEOC) guidance on Covid-19 vaccination tracking into your workplace safety program.
Don’t sacrifice workplace safety for hiring speed. Sterling closes 70% of criminal searches in one hour and 90% in one day. Throughout the pandemic we maintained a fulfillment rate of over 98%.
Whether your workforce is in-person or hybrid, Sterling offers a wide range of screening and onboarding services to meet your organization’s specific needs.
Innovate your identity verification and background screening approach to accommodate a remote-friendly workforce strategy. We can design a background check program for your unique and specific needs.
Today it's become standard practice for employers to hire contract workers, vendors, and consultants. Maintain and protect your organization with Sterling's contingent workforce screening.
Partner with Sterling to help speed your hiring process so you can build the workforce you need.
With today's remote and hybrid work models, it's more important than ever to verify candidate identity as a first step in the background check.

Frequently Asked Questions

We’ve worked with many organizations around the world, serving as a trusted partner and answering their pandemic-related screening and onboarding questions:
Throughout the pandemic, our combined investment in technology and our extensive network built over the years enabled us to continue fulfilling background screenings in over 98% of US jurisdictions despite frequent court closures. At Sterling, we are “all hands on deck” to get new employees onboarded with timely, high-quality screenings.
Yes. The Department of Homeland Security has announced alternative verification procedures that allow eligible employers who are in good standing with E-Verify to complete Section 2 verification via a video meeting. Additionally, employers may still use authorized representatives to act on their behalf to physically inspect work eligibility documents and complete Section 2. The authorized representative doesn’t have to be an employee in your office. However, employers remain liable for any violations in connection with the form or the verification process. Sterling offers flexible and reliable options to help with the completion of your Form I-9s, including Section 2 verification by our Virtual I-9 Document Review service, or our Verifier or Notary Networks. To learn more about Sterling’s I-9 services, please contact your Sterling representative.
During the pandemic, we have been grateful to have our partnership with Sterling as we feel that our background check program has had almost no disruption due to the number of Sterling electronic integrations. We feel fortunate that we moved to Sterling prior to the pandemic.”
Siemens’ essential businesses have been critical in keeping America’s vital services and critical infrastructure up and running during the Covid-19 pandemic. In locations where we do not have trained personnel onsite, we have engaged two staffing agencies, along with Sterling for background checks, to hire hundreds of medical professionals to assist in temperature screenings at many of our manufacturing facilities.”

Mary Hassler

Siemens Flex-Force Program
Program Manager
Sterling is the perfect combination of speed, accuracy, and client service and their industry expertise is unmatched. Once Sterling got involved in our hiring program, we went from standard to a truly professional and superior service. The compliance and client success teams are exceptional and they are always helpful, making sure that we are promptly listened and responded to, remarkably during the coronavirus pandemic. Sterling gets my highest recommendation.”

Jon Davidson

Ascendo Resources
Having Sterling as our exclusive background screening partner during this unprecedented time has proven we made the right choice. Sterling’s automated technology has enabled us to conduct business as usual, and the client success team has been extremely helpful and quick to respond, allowing us to rapidly onboard new hires and continue to serve our communities in these uncertain times.”

Melanie Piexotto

C&S Wholesale Grocers
Director of Talent Acquisition


Sterling’s partner community remains committed to providing industry–leading guidance, delivering new solutions and special promotions, and strengthening our customer and local communities.

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