Make the Right First Impression

Candidate Hub delivers a seamless, engaging data collection process for your job candidates.
Get Started Download PDF

Engage Easily with Your Top Talent

Nearly 50% of employers investing in technology to help enhance their candidate experience1, you want to ensure that your identity and background screening process is smooth and engaging so that you can introduce job candidates to your company in the best possible light. Candidate Hub’s intuitive, mobile-responsive design will help you collect the right information from your candidates the first time, accelerating time-to-hire.

1. Source: Sterling, The Future of Hiring and Background Screening, According to HR Professionals and Job Seekers, July 2022

Simple and Secure Account Set Up

Initial screening invite can be sent via both text message and email to reach your candidates wherever they are.

Candidates can use existing Google or ID.me credentials for login to access their account quickly.

Multi-factor authentication helps protect your candidates from potential malicious activity.

Straightforward Data Collection

Technology-enabled workflows for consents and e-signature options help your candidates save time.

Our flexible process can include fillable PDFs and/or questions tailored to the unique needs of your industry.

Text notifications provide alerts that encourage your candidates to complete the required actions.

Accessible Regardless of Location, Technology, or Ability

15+ preferred language options help your candidates around the world understand the background check process more easily and effectively.

Regionalized contact information and localized FAQs help candidates in 240+ countries and territories get the right answers to their questions.

Web Content Accessibility Guidelines (WCAG) enhancements provide a candidate experience accessible to all audiences.

We Help Candidates Feel Confident About Their Background Check

Our highly-rated Candidate Hub – coupled with unrivaled global candidate support – makes a positive first impression with millions of candidates every year.

4+ TrustPilot Rating
The process was quick and efficient. If they needed information, they would reach out to me and I was able to provide them with answers to questions they had.” – Jennifer D.
Sterling expedited my background investigation so I could join a great company. Fast friendly reliable services.” – Karl E.
Being a candidate for my first corporate opportunity I felt this process to be very smooth and easy.” – Rowdy W.
I recently completed my background check with this company. It was absolutely fantastic, 100% professional, and extremely expeditious.” – Gena G.
Website was easy to navigate and the customer service was friendly and quick.” – Fran

Manage candidate expectations around screening completion time

Our Check My Status tool provides U.S. candidates with a quick, streamlined way to check the status of their background check. This self-service option helps reduce the number of candidate questions you receive about criminal background check status and increases transparency.

Get Started with Sterling

Want more info on how you can manage a streamlined screening experience? Click the option that best describes you.

Job candidate? Click here