Background Screening
Solutions for the
Hospitality Industry

From hotel chains, casinos, boutique hotels, to food service groups, the hospitality industry relies on Sterling for the fastest turnaround times, regardless of size and geography.
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Prioritizing Safety for Employees and Guests

In an industry with high levels of person-to-person interactions, trust and safety is at the forefront. Sterling offers affordable and scalable background screening packages that prioritize safety for your employees and guests – all with some of the fastest turnaround times in the industry.
Image of 97% retention rate with our hospitality clients

Building Innovation and Efficiencies

Sterling is committed to continuous technological innovation in order to achieve the most robust and accurate background checks. When hiring across multiple locations, our built-in compliance automation tools and frameworks can simplify local rules and regulations.
Explore our tailored solutions
Sterling has been a great partner. Not only is the system easy to use for our candidates, but the speed and efficiency in getting our results back from our background screenings are both vital to getting new hires working as soon as possible.To top it off, the service we receive from our Client Success Partner is unmatched with frequent check-ins, fast response time, and overall service that is focused on our business. We look forward to continuing our partnership."
Hospitality-Focused Expertise
Whether you are planning your re-opening strategy or finding ways to quickly adapt to current environment — employment screening best practices for onboarding, re-checking employees, remote hiring and compliance have changed. At Sterling, a dedicated team of business consultants and client success partners provide hospitality industry niche expertise to optimize your screening process.
We are committed to:
  • Improving your time to onboard
  • Helping you remain compliant
  • Streamlining your screening process
  • Scaling your hiring process
Image of a female technician working professionally
Hotel managers looking at a tablet at the front desk.
Background Screening for Hospitality Franchises
Sterling’s Background Check Portal for Hospitality Franchises allows us to offer preferred pricing, industry leading turn-around times, and packages designed specifically for your hotel franchises.
Sterling’s Franchise Portal Benefits:
  • Simple way to manage franchisees and contractors
  • Reduced time to onboard
  • Ensure consistency in screening process
  • Protect your brand reputation


Increase productivity and profitability through a seamlessly integrated screening experience with HR tools you already use to manage your hiring process from start to finish. Here are some of our industry-leading partners:
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Services Tailored for Your Industry

While the specific screening needs of every business differ, typically reflecting a unique culture that enables success, Sterling’s decades of experience can be leveraged to design the a customizable and scalable solution for your organization.
Criminal Background Checks

Getting a complete picture of a candidate’s criminal history is often more complex than people think. At Sterling, we make it easy for you to make fast, more accurate, and safer hiring decisions through a combination of robust services, solutions, and technology that allows us to:

  • Uncover more criminal activity
  • Gain direct access to more US criminal records
  • Deliver accurate results quickly
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Identity Verification

Identity Verification is designed to help you mitigate risk through a simple process where candidates verify that the information they provided about themselves, such as their name and date of birth, is indeed their own. This allows employers to verify that candidates are in fact who they claim to be. For example, your drivers may need to verify their identities from remote locations. In any situation where remote verification is needed, both accuracy and reliable technology play critical roles.

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Pre-employment Verifications

Make sure you know who you’re hiring with the support of industry-leading pre-employment verifications backed by a powerful fulfillment engine. Sterling’s verification services deliver fast, detailed confirmations of a candidate’s educational background, job history, and other credentials so you can be confident in every new hire.

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Drug and Health Screening

Maintaining a safe and productive work environment is critical for businesses and employees. Sterling’s Drug and Health Screening services offer robust pre- and post-hire drug screening to help your company stay compliance-focused and meet work policy requirements. Sterling leverages electronic registration to support pre-employment – including random, post-accident, and reasonable suspicion testing so clients can address their compliance needs with 49 CFR Part 40 procedures for DOT Workplace Drug and Alcohol Testing Programs.

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Workforce Monitoring

You invest time and money up front to know who you’re hiring. But what happens after your new employees begin work? Sterling offers industry-leading solutions to monitor the status of all or a part of your population, either continuously or at pre-determined time intervals. Ebbs and flows of your staffing levels may also create circumstances where you bring individuals back after a layoff or furlough, triggering a need for rescreening. Workforce monitoring is one of the many sectors where such a service can come in handy.

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Liens, Judgments, and Bankruptcies

For individuals in positions of trust and authority over your financial operations, assessing risk associated with new hires and existing employees is critical. Our Liens, Judgments, and Bankruptcies solutions help you make the decision whether there is a need to disqualify them from certain functions or establish supervisory controls for safety and security. This may also include certain sensitive positions that make large-scale purchasing decisions.

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Executive Investigations

There has never been a greater need for a strong investigations partner. Whether you are hiring a new CEO, an M&A partner, or a new board member, you should feel confident that no surprises are waiting to be uncovered by shareholders, the media, or the Securities and Exchange Commission (SEC). Having a reliable partner to run an extensive background check helps identify possible risks, past criminal activity, conflicts of interest, links to financial or organized crime, verification of credentials, issues of reputation and character, or omissions of materials information.

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Sterling API

Whether your organization is looking to onboard service providers as quickly and safely as possible or you use a proprietary HR platform, Sterling offers highly configurable API options with dedicated support to help you create a seamless brand experience. We provide our clients with:

  • Access to a robust suite of services
  • Global availability for sustainable growth
  • On-demand approach with progressive workflows
Learn More About Sterling API

The Sterling Difference

  • 0 %+
    Of the Fortune 100
    are Sterling clients
  • 0 +
    Years of
  • 4.3/5
    Star rating on
Source: Sterling 2021

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