October 17th, 2024 | Sterling

Top Takeaways from the 2024 HR Tech Conference

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Team Sterling is back from another HR Tech Annual Conference in Las Vegas, where we enjoyed reconnecting with many happy clients, meeting new faces, and taking the stage in the Case Study Theater to share our impressive success story with Schneider Electric and iCIMS.

This year’s conference gave attendees an illuminating glimpse into the current hiring landscape and the prevailing global background screening challenges faced by organizations. HR attendees expressed their recurring frustration at the lack of adequate support from current background screening vendors, leaving HR teams to navigate fragmented global programs. This inefficiency has led to attendees’ desire for a partner who offers comprehensive integrations, seamless operations, and an exceptional candidate experience. 

Top concerns we heard from attendees who do not partner with Sterling or who are doing screening in-house included: 

• Slow background check turnaround times
• Lack of global service offerings and integration options
• Poor client and candidate support
• Fragmented global screening programs 

Our live case study with Schneider Electric and iCIMS illustrated the advantages of partnering with a single global provider to streamline management and offer consistent processes across regions. Attendees saw the powerful potential for global integration of a complete product offering, which supports clients around the world while maintaining compliance and consistency.

The topic of employee experience resonated strongly with our audience, reinforcing the necessity for innovative solutions that simplify processes and enhance the candidate journey, all while safeguarding business interests. All in all, the HR Tech Conference highlighted the industry’s evolving landscape and the exciting potential for future advancements.

Read on for our team’s top takeaways, and check out what our team had to say at the booth:

Team Sterling’s Insights

“HR Tech was an excellent platform to reconnect with our current clients and discuss their focus areas in the dynamic HR tech arena. We also listened to the concerns of many prospective clients around support models and scaling issues for growing companies, gaining fresh perspectives on the hurdles they face. These conversations were instrumental in shaping our understanding of the market’s evolving needs.

A standout experience for me was the opportunity to share the stage with our client Rhonda Mobley of Schneider Electric in our live case study session. The discussion provided a unique opportunity to showcase our collaborative efforts and the innovative solutions we have developed, further enriching the dialogue and learning experience for attendees in the audience.” – Katie Mehldau, Head of Client Success, US Regulated Industries

“Overall, the two top challenges I heard when talking with attendees were global, (including turnaround time and breadth of services available), and support models. It seems competitors are increasing their thresholds for which clients get assigned account managers, while giving everyone else call center support teams.” – Chad Birmingham, Sales Executive

“The most common sentiment attendees expressed was a shared frustration over the lack of support their organizations receive from their current vendors In today’s rapidly-changing global screening environment, it’s crucial to have a partner who can fully integrate with your organization, offering guidance, collaboration, and regional expertise. This ensures your program operates with maximum efficiency while providing an exceptional candidate experience, keeping them engaged and enthusiastic throughout the onboarding process.

This was perfectly illustrated during our live case study with Schneider Electric and iCIMS at the event. A single global provider streamlines management and ensures consistent processes and experiences for both candidates and clients globally.” – Cori Neumann, Enterprise Sales Executive

“At HR Tech, we spoke to a lot of people in many different roles, and the main challenge we heard about was inefficient processes. They are looking to find new and different ways to make the lives of their users and candidates easier, while still protecting the business.” – Andrew Williams, Director of Client Solutions, US Regulated Industries

“Partners across the board are excited about the idea of offering a global integration that includes our complete product offering, supporting clients in all countries, while ensuring compliance and delivering a consistent experience. There was also a strong focus on AI and automation in HR Tech, creating excitement around Sterling product enhancements. We expect more joint opportunities through the end of the year and into 2025.

The conference provided valuable networking opportunities with partners eager to collaborate and showcase our partnerships and integrations”. – Harris Bornstein, Head of Partnerships & Alliances

“AI-powered solutions for HR and talent acquisition was a big focus of the HR Tech Conference this year. Additionally, the employee experience was another popular topic. We enjoyed learning from our partners and other providers about their latest solutions in these areas and beyond, meanwhile sharing Sterling’s exciting innovations.” – Brett Martine, Partner Success Director

Final Thoughts: Supporting Successful Programs

This year’s HR Tech Annual Conference reaffirmed our commitment to pushing the boundaries of HR technology. Our invaluable conversations and connections have not only highlighted the challenges faced by HR professionals, but also the transformative power of integrated global solutions. Team Sterling will continue to lead the charge in delivering exceptional, seamless experiences for both clients and candidates, driving the industry forward.

Contact us to learn more about how you can improve your turnaround time and create seamless global hiring experiences.

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