CUSTOMER STORY: University Medical Center

Healthcare Industry Expertise Transforms Hiring Process

By having a healthcare focus, our support team at Sterling has been a great partner for us.
Director of HR, University Medical Center
Building on a foundation of process efficiency

This organization’s Director of HR worked with Sterling as her team’s background and identity services partner to establish and foster a relationship rooted in process efficiency.

“I’m really encouraged by the vision that Sterling has for helping us utilize more functionality to enhance our processes and streamline things, like how we handle adverse impact online,” she says.

Best-practices guidance

From the Director’s perspective, the depth of Sterling’s expertise in thcomplex healthcare industry is a critical differentiator.

She explains, “If you have a vendor who’s spread out across many different industries but doesn’t have the specific knowledge of the one I work within, and they say, ‘Oh, well this Fortune 500 company down the street is doing X,’ that’s great, but they have a very different culture than we do in the healthcare arena. By having a healthcare focus, our support team at Sterling has been a great partner for us. Even through our reorganization, they were very supportive and willing to help us try and resolve whatever came up.”

Having a focus on healthcare and knowing what my team deals with really helps us,” she says. “It gives me more confidence that Sterling really knows what's going on in my industry. I can trust what they say, and they bring more to the table in terms of knowing what other companies in my industry are doing.
About Sterling

Sterling — a leading provider of background and identity services — offers a foundation of trust and safety that spans across industries, professions, and borders. Our technology-powered services help organizations create great environments for their workers, partners, and customers. With office locations around the world, Sterling conducts more than 75 million searches annually. Visit Sterling online at

The information contained herein is for informational purposes only. Sterling is not a law firm, and none of the information contained in this notice is intended as legal advice. Clients are encouraged to consult with their legal counsel about the impacts of any requirements. This and other important information can be found on the Sterling website at

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