Grainger Smooths Its Candidate Experience with Best-Practices Support from Sterling

Grainger’s partnership with Sterling helped Ebony smooth and speed the process, as well as avail her the industry-specific best-practices guidance she desired. Sterling’s industrial market experts provide Ebony with an ongoing view of best practices within the manufacturing industry. She says that the relationship with Sterling has provided her with a steady stream of knowledge around what other companies similar to Grainger are doing, and that the availability of this data has become crucial to her daily operations.

Ebony relates that, for her, the most important element of Grainger’s partnership with Sterling is the responsiveness from the team that supports her. “If an account manager is not responsive, for example, it’s not going to work no matter what services are offered,” she explains. “Our account team at Sterling provides the answers we need quickly, which helps me operate more proactively instead of reactively.”