Candidate Experience

Make the right first impression.

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Engage Easily with Your Top Talent

Nearly 50% of employers investing in technology to help enhance their candidate experience1, you want to ensure that your identity and background screening process is smooth and engaging so that you can introduce job candidates to your company in the best possible light. Our intuitive, mobile-responsive design will help you collect the right information from your candidates the first time, accelerating time-to-hire.

1. Source: Sterling, The Future of Hiring and Background Screening, According to HR Professionals and Job Seekers, July 2022

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Simple and Secure Account Set Up

  • Initial screening invite can be sent via both text message and email to reach your candidates wherever they are.
  • Candidates can use existing Google or ID.me credentials for login to access their account quickly.
  • Multi-factor authentication helps protect your candidates from potential malicious activity.

Straightforward Data Collection

  • We deliver technology-enabled workflows for forms and other documents, as well as the option for electronic signatures.
  • Our flexible process can include fillable PDFs and/or questions tailored to the unique needs of your industry.
  • Text notifications provide alerts that encourage your candidates to complete the required actions.

Accessible Regardless of Location, Technology, or Ability

  • 15+ preferred language options help your candidates around the world understand the background check process more easily and effectively.
  • Regionalized contact information and localized FAQs help candidates anywhere in the world get the right answers to their questions.
  • Web Content Accessibility Guidelines (WCAG) enhancements provide a candidate experience accessible to all audiences.

Manage candidate expectations around screening completion time

Our Check My Status tool provides U.S. candidates with a quick, streamlined way to check the status of their background check. This self-service option helps reduce the number of candidate questions you receive about criminal background check status and increases transparency.

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Want more info on how you can manage a streamlined screening experience? Click the option that best describes you.

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