GoHealth Partners with Sterling for Growth and Scale

“Not only do we need pre-employment checks done for onboarding,” he says, “but we’re also running them through OIG checks on a monthly basis. We also need to get them appointed with insurance carriers who do their own background checks on top of that.”

“The process takes time and costs a lot of money,” states Mark, “so the accuracy and detail of background check information provided to us is critical, because to go through the whole process to find out that we potentially can’t get someone appointed to a carrier can be a very costly problem. Sterling’s technology has allowed us to get more accurate background checks faster and easier, which is critical to us and our success.”

But it’s not just Sterling’s technology that is important to GoHealth.

“Why do I stay with Sterling and not go elsewhere? It’s because of Sterling’s consultative approach. It’s because I’m getting compliance guidance, cutting-edge data, and consistently strong customer service from a partner who is in our vertical that understands what we do. This is a key point for us, and is the difference between working with just a background check company, versus partnering with a consultative services organization that happens to be in the background check space.”