Sterling Releases Research with SIA Analyzing the Impact of COVID-19 on the Future of Employment Background Screening and Identity Verification

August 31st, 2020

– Staffing Industry-Focused Report Offers Guidance in Four Key Areas to Help Improve Recruitment and Staffing Strategies –

New York, NY (August 31, 2020)Sterling, a leading provider of background and identity services, today released new research, Beyond COVID-19: The Future of Background Screening & Identity Verification, authored in partnership with Staffing Industry Analysts (SIA), the global advisor on staffing and workforce solutions. The comprehensive report provides an analysis of best practices and recent developments in background screening and identity verification in the staffing industry, while offering guidance as we continue navigating the uncertainty of the COVID-19 pandemic.

“Background and identity services are integral parts of the value equation of staffing firms, who are being uniquely impacted by COVID-19 and its effects on the hiring landscape. With SIA as our partner on this initiative, we are pleased to present our research findings designed to help staffing firms—and their clients—navigate the pandemic and emerge from this crisis with strength and agility,” said Josh Peirez, CEO, Sterling.

Commissioned by Sterling, SIA interviewed a cross-section of executives and experts throughout the staffing industry, the provider community, and legal experts, and conducted an in-depth analysis of findings and research across the background screening industry. In addition, this report offers two Sterling client case studies to provide practical challenges and guidance that demonstrate the application and effectiveness of the best practices presented.

“The COVID-19 pandemic has created a sudden and urgent need for staff in certain areas of healthcare, distribution, and retail grocery, highlighting the need for technology that makes background screening faster while reducing cost and manual error,” said Barry Asin, President of SIA. “As staffing companies make decisions as to their background screening processes and how they are integrated with their overarching business strategy, this report is designed to help them be agile and responsive to change.”

Vincenza Caruso-Valente, General Manager of Sterling’s Staffing, Retail, and Franchise group, said, “These research findings will help provide guidance to staffing firms of all sizes, as they continue to grapple with the massive change and disruption that the COVID-19 pandemic has brought. Amid the mass adoption of remote working and virtual hiring, larger candidate pools, and general uncertainty, staffing firms are challenged to find new, more efficient and effective processes as they strive to bring the right talent to their clients while managing safety risks and compliance challenges with those workers. We believe there will be an emerging set of best practices that staffing executives need to know to help them navigate the uncertainty of this time while enabling them to build strong, resilient foundations of trust and safety.”

Beyond COVID-19: The Future of Background Screening & Identity Verification is a staffing executive’s guide on how to deliver trust, safety, and compliance for clients and improve the candidate experience. The 15-page report features sections on:

  • Optimizing Quality, Efficiency, Cost, Risk in a Changing Environment
  • Establishing Identity as the First Step
  • End-to-end Digitization of Criminal Record Checks
  • Legal and Compliance Considerations
  • Looking Ahead

The full report can be viewed at https://hubs.ly/H0vfgjd0.

About Sterling
Sterling—a leading provider of background and identity services—offers a foundation of trust and safety that spans across industries, professions, and borders. Our technology-powered services help organizations create great environments for their workers, partners, and customers. With office locations around the world, Sterling conducts more than 100 million searches annually. Visit Sterling online at sterlingcheck.com.

About Staffing Industry Analysts
SIA is the Global Advisor on Staffing and Workforce Solutions
Elevating the Workforce Solutions Ecosystem
Founded in 1989, SIA is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.

Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliers and buyers of workforce solutions make better-informed decisions that improve business results and minimize risk. As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View, California, with offices in London, England.

This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.