Giunta brought Sterling into the conversation and explored Sterling’s new global products. The global products satisfied their needs through automating the addition of an international background screening for candidates where required by Analysis Group policy – without any user interaction. Additionally, leveraging the iCIMS integration, Analysis Group would have full visibility into the background screening process and status including the packages and services. Above all else, Giunta was confident that Sterling’s exceptional customer support would significantly speed up the background screening process and introduce efficiency. Giunta explained that it was easy to sell the executive team on the idea, and they quickly signed with Sterling and began the implementation.
A Smooth Implementation & Increased Efficiencies
Analysis Group needed a smooth transition that would allow them to be up and running quickly. With a dedicated support team by their side, Sterling worked in tandem with Analysis Group to guide them through the implementation process. “From our initial interactions with Sterling, it was clear that they had strong expertise in the iCIMS platform,” explained Amanda Giunta. “They knew all the right questions to ask, were proactive, and stayed on top of it to ensure a seamless experience for us.”
Since deploying Sterling’s global background screening solution and integrating with iCIMS, Analysis Group has reduced manual processes by 30% and its recruitment team has saved an average of 8 hours per week. The integration has simplified the recruiter experience and provided transparency into the candidate journey through the screening process. “The integration makes things so easy for us,” says Amanda Giunta. “We can choose our packages in just a few clicks, quickly initiate a background check, and receive status updates from within the iCIMS platform.”
Additionally, since candidate data is pre-populated to the Sterling platform from iCIMS, data entry errors have been reduced and candidates are now able to complete their portion of the background check more quickly.