COVID-19 Update: Despite court closures in many areas, Sterling is still able to complete criminal checks with minimal disruption thanks to our proprietary end-to-end automation that allows us to access court information. For additional info on how Sterling is handling the COVID-19 situation, please visit our COVID-19 page.

December 1st, 2017 | Debbie Lamb, Sterling Talent Solutions

Sterling Chosen as a Top Background Screening Provider for 2017

Sterling is proud to announce that our company has been included in HRO Today’s 2017 Baker’s Dozen Customer Satisfaction List of Top Background Screening Provider. Over the past 40 years, Sterling has fully committed ourselves to delivering a great screening experience by revolutionizing the background and onboarding industry. There are hundreds of background screening companies out there, so how do we make a difference for our clients? We start with the most advanced technology available anywhere in the industry and then we constantly refine and reinvent so that we exceed our client’s expectations where it matters the most. Working with more than 30,000 clients, our technology is defining industry standards, streamlining complex processes and providing global peace of mind.

In each of our offices, we have teams of highly trained service and account professionals who are passionate about delivering the best service every day. To create a local and personal experience, we create tightly knit service teams to focus on our clients in specific industries and geographies. It’s their business to know both the nuances of your screening program as well as the common screening practices in your industry.

We are very excited to be included in this year’s HRO Today’s Baker’s Dozen list is a testament to our customer commitment!

HRO Today Baker’s Dozen Ranking Process

For the 2017 Customer Satisfaction Survey, HRO Today reached out to 40 background screening companies to participate in this year’s survey. Thirteen companies (or the baker’s dozen) were whittled down from the 29 companies who decided to participate in the survey. The rankings are based on results of surveys sent to the participating screening company’s clients. The responses are analyzed and the winners ranked based on the breadth of services, size of deal and quality of service. The points from each of these categories then determined the overall company ranking.

The overall rankings were based on the following categories:

  • Breadth of Services (Sterling was rated #9 here)
  • Size of Deal (Sterling was rated #4 here)
  • And most impactful to the overall rankings was Quality of Service (Sterling was rated #5 here)

Sterling’s Overall Ranking Was #6

Thank You For Choosing Sterling as a Top Background Screening Provider

We greatly appreciate our over 30,000 clients worldwide (whether they participated in this year’s Baker’s Dozen survey or not). Without our clients, we don’t get to deliver our cloud-based suite of background screening, drug and health testing and onboarding solutions.

We also want to thank our global team of over 4,000 employees whose daily commitment to quality, excellence and collaboration played a key role in achieving this accomplishment. From our world-class customer teams to fulfillment, quality, compliance and everyone in between everyone plays an important role in our company.

Check out the full list of HRO Today’s Baker’s Dozen rankings here.

Worldwide Recognition of Sterling

Sterling is a global organization with 20 offices in 9 countries with over 4,000 employees. As our technology and organization continues to grow through mergers and acquisitions, we have been recognized with multiple awards for our company as well as our leadership, including WorkForce Management Hot List of Background Screening Providers, Stevie Award for Human Capital Management Solution-NEW for SterlingONE, 2017 Best in Biz-Best Place to Work-Large Category and The Inc. 5000 List of Fastest Growing Companies. We are honored to display the awards that we have achieved in the past year to symbolize the dedication of every person in every Sterling office around the world.

This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.